We connect your number
Your business number goes live on the official WhatsApp Business Platform through Twilio, fully verified and inside WhatsApp's rules, so the channel is safe to scale.
💬WhatsApp Bots
A WhatsApp bot that replies in seconds, qualifies, and books the call
Your buyers already live in WhatsApp. We build bots on the official Twilio API that greet every message instantly, answer the common questions, ask your qualifying questions, and turn the good conversations into booked appointments, with every contact written to your CRM.
5.0 from clients on Upwork
🎯The problem
Customers message you, then wait
WhatsApp is where most people prefer to reach a business, yet the message often lands in an inbox someone checks twice a day. By the time a reply goes out, the buyer has already messaged a competitor or moved on. A slow answer on this channel reads as no answer at all.
And when chats do get handled, they get handled by hand. Replies are typed one at a time, nothing is logged, and there is no record of who asked what. Plenty of businesses skip the channel entirely, which means they are simply absent from the place their buyers feel most comfortable talking. The fix is a bot on the official WhatsApp API that answers the moment a message arrives and keeps a clean trail of every conversation.
⚙️How it works
From first message to booked slot
A clean, deterministic flow. The bot talks and extracts, the logic decides what happens next.
The bot greets and qualifies
Every message gets an instant welcome. The bot answers your common questions from approved content and asks your qualifying questions in a natural back-and-forth.
It books or hands off, then logs
Ready buyers get offered a slot and a reminder. Anything sensitive goes to a human with the transcript, and the contact is written straight to your CRM.
🧩What we build
Bots for the chats that drive revenue
24/7 instant auto-reply
Every message is answered the second it lands, day or night, so no buyer is left waiting and no inquiry slips through after hours.
Lead capture & qualification
The bot collects contact details, asks your qualifying questions, scores intent, and passes a clean, ready lead to your team.
Booking with reminders
Good conversations turn into confirmed appointments inside the chat, with automatic reminders that keep no-shows down.
Broadcasts & notifications
Send approved updates, offers, and reminders to opted-in contacts, and trigger order or appointment alerts straight from your systems.
Human handoff with transcript
When a chat needs a person, it routes to your team with the full conversation attached, so nobody starts the thread from scratch.
Multilingual replies
The bot detects the language a customer writes in and answers in the same one, so the same setup serves buyers across several markets.
📈The result
With instant replies and automatic reminders, buyers get answered in seconds and far fewer of them forget the appointment, so your calendar fills and stays full.
Up to 25%
lower no-show rate for one client from instant replies and automatic reminders inside the chat
🛠️Built with
The official API, wired into your stack
We build on the platforms WhatsApp supports and connect the bot to the tools you already run on.
WhatsApp
Twilio
n8n
Claude
GPT
HubSpot
GoHighLevel
Slack
Gmail
❓FAQ
Questions about WhatsApp bots
Yes. We connect through the official WhatsApp Business Platform using Twilio as the provider, so your number is verified and everything stays inside WhatsApp's policies. No grey-market hacks, no risk of getting your number banned.
Yes. Once a chat reaches the right point the bot offers live availability, confirms the slot, and sends reminders before the appointment, all without leaving the conversation. The booking lands in your calendar and the contact is written to your CRM.
We write the bot in your tone of voice and ground it in your own content, so it answers like a member of your team rather than a robot. When a question is sensitive or unclear, it hands off to a real person with the full chat history attached.
The bot can detect the language a customer writes in and reply in the same one, so the same setup can serve buyers across several markets. We confirm the exact languages you need during the audit.
🔗Related services
Often built alongside
📬Contact
Meet your customers on WhatsApp
Book a free audit. We will show you where chats go unanswered and what a bot on the official API would recover. One reply, no mailing list.
Book My Free Audit bastien@otimizagency.com